Effective Date: January 1, 2025
Welcome to the website of ABYay! (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website, client portals, and any services or communications provided by ABYay!, including but not limited to ABA therapy services, intake communications, and SMS text messaging.
By accessing our site or using our services, you agree to these Terms and acknowledge your understanding of your rights and responsibilities under applicable federal regulations, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Use of Services
Our website and communication systems are designed to provide information about our services and facilitate access to care. By using these platforms, you agree to:
- Use our services only for lawful purposes
- Not misrepresent your identity or relationship to a client
- Maintain the confidentiality of your login credentials, if applicable
HIPAA Compliance
We are a HIPAA-compliant organization. All personal health information (PHI) collected through our website, portals, or messaging systems is protected under the HIPAA Privacy Rule. We take appropriate administrative, technical, and physical safeguards to protect PHI.
Client Communications and SMS Disclosure
We may use secure messaging, phone, or text communication to:
- Respond to therapy inquiries and support intake
- Provide Two-Factor Authentication (2FA) for client or employee portal access
- Send appointment reminders, documentation requests, or service updates
- Notify clients of availability, new programs, or upcoming events
Types of SMS messages may include:
- Notifications and alerts
- Account security (e.g., 2FA)
- Client care coordination
- Limited service availability notices
Message frequency may vary. Message and data rates may apply.
- You may opt out of text messaging at any time by replying “STOP.”
- For assistance, text “HELP” or contact us directly.
Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Limitation of Liability
ABYay! is not liable for any loss or damage resulting from your use or inability to use the website, including unauthorized access or data breaches beyond our control.
Modifications
We may update these Terms periodically. Any changes will be posted on this page. Continued use of our site or services after changes are made constitutes your acceptance of the revised Terms.
Related Policies
Click to view our Privacy Policy.