Privacy Policy

Privacy Policy

Effective Date: January 1, 2025

At ABYay!, we value and protect your privacy. This policy describes how we collect, use, and safeguard your personal and health information, in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

Information We Collect

We collect the following types of information:

Technical Data: Device/browser info and IP address for site functionality and security

Personal Information: Names, contact details, date of birth, and insurance information

Protected Health Information (PHI): Information related to diagnosis, treatment, medical history, and therapy plans

How We Use Your Information

We use your information to:

  • Comply with federal and state legal obligations
  • Provide ABA therapy services and care coordination
  • Facilitate intake, scheduling, and communication
  • Comply with federal and state legal obligations

HIPAA Privacy and Security

All health-related information is protected under HIPAA. We maintain physical, administrative, and technical safeguards to ensure the confidentiality, integrity, and availability of your PHI.

Text Messaging and Electronic Communication

We may send text or email communications for:

  • Portal logins and authentication
  • Schedule updates and reminders
  • Intake and documentation follow-up
  • Notifications about availability or services for current clients

All SMS communications are transactional or service-related and HIPAA-compliant.

Message and data rates may apply.

You may opt out at any time by replying “STOP.” For help, text “HELP.”

Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Your HIPAA Rights

Under HIPAA, you have the right to:

  • Access and obtain a copy of your health records
  • Request corrections to your PHI
  • Request limits on how your data is shared
  • Receive an accounting of disclosures
  • File a complaint with our office or with the U.S. Department of Health and Human Services (HHS) if you believe your rights were violated

For any privacy-related concerns or requests, please contact:
ABYay! – info@abyay.net